Terms & Conditions of Use
LABELFETCH, LLC
TERMS AND CONDITIONS OF USE
Last Updated: [11/27/2025]
These Terms and Conditions of Use (“Terms of Use”) are a legally binding agreement between you and LabelFetch, LLC (“LabelFetch,” “we,” “us,” or “our”) governing your access to and use of www.LabelFetch.com (the “Site”), including all content, features, products, and services offered through the Site.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.
THESE TERMS INCLUDE A MANDATORY BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER.
You represent and warrant that you are at least 18 years old.
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1. NATURE OF THE BUSINESS (LUXURY GOODS DISCLOSURE)
LabelFetch sells new, unused, and unworn luxury fashion items, which may be sourced through overruns, samples, excess inventory, showroom pieces, or authorized secondary distribution channels.
Unless expressly stated, items are not sourced directly from brand-owned retail stores and are not affiliated with or endorsed by the brand owner. Brand names are used strictly for identification purposes.
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2. PRODUCT CONDITION REPRESENTATION
All items sold by LabelFetch are represented as new and unused. However, you acknowledge that:
• Items may not include original retail packaging or tags
• Minor handling marks may exist due to showroom, sampling, or storage
• Such characteristics do not affect authenticity or condition status
These attributes do not constitute defects.
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3. AUTHENTICITY REPRESENTATIONS
LabelFetch represents that all items offered for sale are 100% authentic and are reviewed using industry-recognized authentication standards, which may include expert inspection, documentation review, serial or hardware verification (when applicable), and trusted third-party authentication resources.
You acknowledge and agree that:
• Authentication is based on professional judgment, not brand-issued certification
• Designer brands frequently modify materials, hardware, tags, and country-of-origin details
• Variations do not inherently indicate inauthenticity
• LabelFetch is not affiliated with, endorsed by, or authorized by brand owners, unless explicitly stated
Opinions from third parties—including brand associates, boutiques, resale platforms, or online forums—do not override LabelFetch’s authentication determination.
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4. AUTHENTICITY DISPUTE PROCESS (MANDATORY)
Any claim alleging inauthenticity must strictly comply with the following:
1. Written notice must be provided within 48 hours of delivery
2. The item must remain unused, unaltered, and in original condition
3. You must submit written documentation from a qualified, independent professional authenticator
4. LabelFetch reserves the right to:
• Conduct re-authentication
• Require third-party verification
• Reject claims based on subjective or unsupported opinions
Failure to comply with this process constitutes a waiver of any authenticity claim.
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5. ACCOUNT SECURITY
You are responsible for maintaining the confidentiality of your account credentials. All activity conducted through your account is deemed authorized by you.
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6. INTELLECTUAL PROPERTY RIGHTS
All content on the Site—including text, images, logos, product descriptions, and design—is owned by LabelFetch, LLC or its licensors and is protected by intellectual property laws. No content may be reproduced, modified, or exploited without prior written consent.
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7. USER CONTENT
If you submit reviews or other content, you grant LabelFetch a perpetual, royalty-free, sublicensable license to use such content. We reserve the right to remove false, misleading, defamatory, or abusive content.
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8. PROHIBITED USES
You may not:
• Initiate chargebacks without contacting LabelFetch first
• Make public or private counterfeit allegations without substantiation
• Scrape, copy, or commercially exploit Site content
• Abuse dispute or return policies
• Interfere with Site security or operations
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9. TERMINATION
We reserve the right to suspend or terminate access to the Site for violations of these Terms.
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10. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All items are sold “AS IS” subject to the Terms of Sale.
WE DO NOT EXTEND ANY WARRANTIES IN THE TERMS OF USE, OR AS APPLICABLE, THE TERMS OF SALE. ALL PRODUCTS ARE PROVIDED ON AN "AS IS" "WHERE IS" BASIS.
ANY LIABILITY ARISING UNDER OR RELATING TO THE TERMS OF USE OR AS APPLICABLE THE TERMS OF SALE, OUR PRODUCTS, OR OUR SITE SHALL BE LIMITED TO THE GREATER OF USD 1,000 OR THE PURCHASE PRICE YOU PAID FOR THE PRODUCT THAT GAVE RISE TO THE LIABILITY. WE SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES REGARDLESS OF THE LEGAL THEORY UNDER WHICH A CLAIM IS BROUGHT.
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11. GOVERNING LAW
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
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12. ARBITRATION & CLASS ACTION WAIVER
All disputes shall be resolved through binding individual arbitration administered by the American Arbitration Association. You waive the right to participate in class actions or jury trials.
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13. ENFORCEMENT AND SEVERABILITY
Our failure to enforce any right or provision of these Terms of Use or the Terms of Sale will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by our duly authorized representative. Except as expressly set forth in these Terms of Use or in the Terms of Sale, the exercise by either party of any of its remedies under these Terms of Use or the Terms of Sale will be without prejudice to its other remedies under these Terms of Use or Terms of Sale or otherwise. If any term or condition in these Terms of Use or the Terms of Sale is deemed invalid, void, or unenforceable, that term or condition shall be deemed severable and shall not affect the validity and enforceability of any remaining term or condition.
Effective Date: 27.November.2025